Returns and Refunds Policy
Return & Refund Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition in which you received it: unworn or unused, with all original tags attached, and in its original packaging. You must also provide your receipt or other proof of purchase.
To start a return, please contact us at infomeritbelle@gmail.com.
If your return is approved, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
For any questions about returns, please contact us at infomeritbelle@gmail.com.
Damages and Issues
Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will review the issue and work with you to resolve it.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods, such as food, flowers, or plants
- Custom or personalized products, including special orders
- Personal care products, including certain beauty products
- Hazardous materials
- Flammable liquids or gases
If you have questions about whether a specific item is eligible for return, please contact us before sending it back.
Unfortunately, we cannot accept returns on sale items or gift cards, unless required by applicable law.
Exchanges
The fastest way to get the item you want is to return the item you currently have. Once your return is approved, you can place a separate order for the replacement item.
U.S. Customers
This return policy applies to purchases shipped within the United States. Nothing in this policy is intended to limit any rights or remedies you may have under applicable federal or state law. Certain states may provide consumers with additional rights, including rights relating to defective or misrepresented merchandise.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved or declined.
If approved, your refund will be automatically issued to your original payment method within 10 business days.
Please note that your bank or credit card issuer may require additional time to process and post the refund to your account.
If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at infomeritbelle@gmail.com.